|Commitment to Privacy
BIOLUX Research Ltd. and our affiliates (collectively
"BIOLUX" or "we") strongly believe
in protecting the security and privacy of your Personal
Information (as defined below). Therefore, we conduct
our business in compliance with applicable laws on Personal
Information. We hope this policy will help you understand
what Personal Information we may collect, how we use and
safeguard that Personal Information, and with whom we
By providing Personal Information to us, you agree to
the terms of this policy. However, we are committed to
continuous improvement and value your input. We welcome
your comments and/or suggestions on improving this policy.
If you have any concerns, please contact us at the addresses
at the end of this policy.
This policy does not apply to the practices of companies
or other entities that BIOLUX does not manage or control.
This policy does not apply to information regarding corporations
or other non-individuals.
The following definitions are used for the purposes of
means information to enable an individual at a place of
business to be contacted and includes the name, position
name or title, business telephone number, business address,
business email or business fax number of the individual.
"Personal Information" means information
about an identifiable individual, excluding Contact Information,
and includes things such as gender, age, ethnicity, financial
and credit information, consumer preference information,
customer profiles, and any other data assigned to an individual.
|Collection of Personal Information
This policy covers our treatment of Personal Information
that we collect, either through communications or interaction
we may have with you (such as e-mail, telephone conversations,
face-to-face or written correspondence) or through our
website. This policy also covers our treatment of any
Personal Information shared with us by third parties.
Sometimes we may collect Personal Information about you
from third parties, provided that such sources confirm
to us that they are permitted to share such information,
such information is publicly available or the collection
is required or authorized by law. Examples of collection
from other sources include collections:
||in order to help us make credit decisions about
clients, prevent fraud, check the identity of new
clients and prevent money-laundering;
||in connection with the buying of a business of
which you are already a customer; and
||from one of our partner companies of which you
are already a customer.
|Use of Personal Information
BIOLUX may collect and use your Personal Information
for the following purposes:
||to respond to your inquiries;
||to administer and build your BIOLUX account;
||to market new products and services that we believe
will be of interest to you;
||to better understand your business needs and improve
our products and services by storing and processing
data and sharing it with our affiliates;
||to conduct surveys to understand better your needs;
||if necessary to establish or preserve a legal
claim or defense;
||if necessary to prevent fraud or other illegal
activities, such as wilful attacks on our information
technology systems; and
||as required or authorized by law.
|Disclosure of Personal Information
BIOLUX does not and will not sell, rent, share or disclose
your Personal Information without first receiving your
permission or as disclosed in this policy.
Under certain circumstances, BIOLUX will disclose your
||when you have consented to the disclosure;
||to fulfill the purpose for which the Personal
Information was collected;
||when the services we are providing to you require
us to give information to third parties;
||where it is necessary to establish or collect
||if we engage a third party to provide services
to us (such as computer services, order processing
or handling, data processing, customer surveys or
file storage) and the third party is bound by obligations
to adequately safeguard your Personal Information
and not to use it for any other purpose not authorized
||if we sell a business to another company;
||if the information is already publicly known;
||if we sell you a product or offer you a service
in a joint marketing effort with other companies;
||when we are required or authorized by law to do
|Except where we are required by law to disclose Personal
Information, where commercially practicable we will use
contractual arrangements to protect Personal Information
disclosed to third parties.
By providing Personal Information to us and by using us
to provide you with goods and services, you voluntarily
consent to the collection, use and disclosure of Personal
Information as specified in this policy. Without limiting
the foregoing, we may on occasion ask you to consent when
we collect, use, or disclose your Personal Information
in specific circumstances, in which case we may ask for
your consent in writing although in some circumstances
we may accept your oral consent. Sometimes your consent
will be implied through your conduct with us if the purpose
of the collection, use or disclosure is obvious and you
voluntarily provide the information. In addition, we may
collect, use and disclose Personal Information without
your consent when we are required or authorized by law
to do so.
|Withdrawal of Consent
Individuals have the right to withdraw their consent
to the collection, use, or disclosure of Personal Information
at any time, except where that withdrawal would frustrate
the performance of a legal obligation by BIOLUX. Upon
reasonable written notice given to BIOLUX, all Personal
Information held by BIOLUX that is identifiable to that
individual will be removed from our records and the individual
will be informed of the impact of that removal. Notwithstanding
the foregoing, if you withdraw consent BIOLUX nonetheless
reserves the right to retain, collect, use and disclose
Personal Information without your consent where we are
permitted by law to do so.
|Access to and Correction of
Individuals have the right to know what Personal
Information BIOLUX has collected about them, how that
information is being used and to whom it has been disclosed,
as well as to verify and amend that information if it
is incorrect. Upon receiving a written access and/or correction
request, and where the identity of the requestor can be
confirmed, information held by BIOLUX that is identifiable
to the requestor, as well as information on all use and
disclosures of that information, will be released to the
requestor within 30 days, except where that release is
not required or is prohibited by law, and if necessary
BIOLUX will correct the Personal Information of the requestor.
Your rights to access your Personal Information are not
absolute. We may deny access:
||when denial of access is required or authorized
||when granting you access would have an unreasonable
impact on other people's privacy;
||to protect our rights and property; or
||where the request is frivolous or vexatious.
|If we deny your request for access to, or refuse a request
to correct Personal Information, we will explain why.
|Retention of Contact Information
and Personal Information
Personal Information will be retained in accordance with
this policy only for as long as may be necessary or relevant
for the purpose of collection, or as may be required or
permitted by law, after which time it will be made anonymous
or destroyed unless you further consent to its continued
retention. Information that you may provide to BIOLUX
that is in excess of what is necessary for the identified
purpose of collection will not be retained by BIOLUX.
Since BIOLUX regularly reviews all of its policies
and procedures, we may change this policy from time to
time and such changes will be effective from the date
Please remember that you control what Personal Information
you provide to BIOLUX while visiting our website. You
can visit our website without registering or providing
any Personal Information at all.
We cannot guarantee the confidentiality or security of
any e-mail communications or information sent by you to
us via our website. If you wish to send us confidential
information, please notify us first to make arrangements.
We may make chat rooms, newsgroups, user groups and bulletin
board services available to you through our website. Please
remember that any Personal Information you provide in
these areas is also available to other users, and you
should exercise caution before deciding to disclose it.
Our website may contain links to other sites, which are
not governed by this policy. You should read the individual
privacy policies of such websites, and make an informed
decision whether or not to use these sites based upon
their privacy practices.
When you access our website, we may automatically (i.e.,
not by registration) collect non-personally identifying
data (e.g., type of Internet browser and operating system
used, domain name of the website from which you came,
number of visits, average time spent on the site, pages
viewed). We may use this data and share it with our website
contractors and affiliates to monitor the attractiveness
of our website and improve its performance or content.
Through your use of telecommunications services to access
our website, your communications data (e.g. Internet protocol
address) or utilization data (e.g. information on the
beginning, end and extent of each access, and information
on the telecommunications services you accessed) are technically
generated and could conceivably relate to Personal Information.
To the extent that there is a compelling necessity, the
collection, processing and use of your communications
or utilization data will occur and will be performed in
accordance with the applicable data privacy protection
Our website may employ "cookies". These are
small files stored in your computer that identify users
entering a website. Cookies allow us to direct you to
your preferred BIOLUX subsection and enable statistical
analyses of how our website is used. This allows us to
measure interest in various sections of the website so
we can improve design and content to serve you better.
Only aggregated data from these analyses, not individual
records, will be used for this purpose.
This policy will be governed by the laws of the
Province of British Columbia and the laws of Canada applicable
therein, excluding any conflict of laws rules that would
apply another body of law. This policy constitutes and
contains the entire agreement between you and BIOLUX with
respect to its subject matter and supersedes any prior
oral or written agreements.
If any provision of this policy is held to be illegal
or unenforceable, that provision will be limited or eliminated
to the minimum extent necessary so that this policy will
otherwise remain in full force and effect and enforceable.
|Your Responsibility for Privacy
Ultimately, you are responsible for maintaining the secrecy
of your passwords and/or any Personal Information in your
possession. Always be careful and responsible regarding
your Personal Information.
|Need More Information?
Should you have any further questions or concerns about
the privacy of information you provide to BIOLUX or wish
to contact us regarding the administration of your Personal
Information or this policy, please feel free to contact
us as follows:
Should you have any questions regarding this policy, please
feel free to contract BIOLUX via our toll free telephone
number or our website.